Connect with BMC Helix ITSM and Remedy - DWP Catalog Workflow Best Practices and Troubleshooting Webinar

Replay of the Connect with BMC Helix ITSM and Remedy - DWP Catalog Workflow Best Practices and Troubleshooting Webinar on October 21, 2020.

In this session, he will discuss Connectors, service import/export, DWP Catalog approvals, basic workflow design, and troubleshooting.

Jeff Hudson is a Lead Technical Support Analyst

For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series

Connect with BMC Helix ITSM and Remedy - ITSM 20.08 Feature Release Webinar

Replay of the Connect with BMC Helix ITSM and Remedy - ITSM 20.08 Feature Release Webinar on October 7, 2020.

In this session we will cover the exciting new capabilities of our ITSM solution introduced with the 20.08 release, in support of delivering a world-class user experience for ITSM and creating new customer value as part of BMC’s IT Service Management strategy. Aside from the core ITSM solution we also plan to cover new capabilities of BMC Helix Multi-Cloud Service Management.

Product Management Team

For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series