Connect with BMC Helix ITSM and Remedy – Introduction to Discovery Customization Webinar

Replay of the Connect with BMC Helix ITSM and Remedy - Introduction to Discovery Customization Webinar on November 18, 2020.

In this session, she will review taxonomy, nodes, and relationships of the Discovery data model.  Also will cover:
Discovery OOTB patterns
How to “read” an OOTB Discovery pattern
UI-Generated patterns
Introduction to Custom patterns
Discovery Customization options

Lisa Keeler is a Lead Technical Support Analyst

For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series